Sales Hangover

Managing Your Sales Manager

Eric Gjerdevig, Abby Zimmerman, Grant Mjelstad, Anna Hanson, Neil Keltgen, and random others Season 2 Episode 15

In this episode of The Sales Hangover Podcast, hosts Abby, Anna, Eric, and Neil welcome back Bob Usselman, Regional Sales Manager at Solventum, for a conversation centered on managing your sales manager—otherwise known as managing up.

The group breaks down what it really means to take ownership of your relationship with your leader, emphasizing that effective management is always a two-way street. Managing up requires accountability, clear communication, and the willingness to own your outcomes rather than wait for direction.

Key themes include:

  • Communicating openly and clearly—no surprises
  • Being candid about weaknesses and roadblocks
  • Protecting your manager’s time by bringing solutions, not just problems
  • Staying coachable by taking feedback, asking thoughtful questions, and pushing back respectfully when needed

At its core, managing up isn't just task execution—it’s building mutual trust and transparency. When that foundation exists, leadership becomes more productive, more collaborative, and more human.